Lean Process Improvement: Transforming RCM for Better Outcomes
In the field of healthcare, the pressure to provide high-quality care for patients and also ensure the financial health of the organisation is never-ending. Many healthcare organizations are faced with complicated, inefficient, and expensive administrative procedures. In the case of RCM, it isn't just about cost. Revenue Cycle Management (RCM) process, which is the lifeblood of the financials of any business, is usually at the heart of this battle. If your team is always trying to put out fires, tackling the rework process, and is facing unpredictable financial flow issues, then it could be time to consider looking beyond technological fixes and adopting a new way of thinking. Lean process improvement provides an effective framework to transform RCM. The concept was initially developed in the field of manufacturing. Lean principles are developed to maximize efficiency by reducing waste. When used in healthcare's financial processes the methodology can improve workflows, cut dow...